Privacy Policy
Our goal is to provide you with a different type of Internet shopping experience that is user friendly and provide helpful information and assistance when you need it. Privacy is very important to us. This Privacy Statement will describe the types of information we collect, how we use your information to improve your shopping experience, the limited circumstances under which we might disclose information you provide us and the security efforts we take to safeguard your information.

Information You Give Us

 

You provide information to FiveStarSource.com when you search, purchase products, apply for credit, participate in a contest or questionnaire, sign up for an account or our e-mail newsletters, or communicate with customer service. As a result of these actions, you may supply us with such information as your name, address, and phone number; gender; credit card information; e-mail address; or people to whom purchases have been shipped (for example, a gift recipient), including address and phone number.

Information Automatically Collected

 

We automatically receive and store certain types of information whenever you visit the FiveStarSource.com. For example, like most Web sites, we use "cookies." Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; e-mail address; password; computer and connection information such as browser type and version, operating system, and platform; purchase history; Uniform Resource Locators (URL) clickstream to, through, and from FiveStarSource.com, including date and time; cookie number; products you viewed or searched for; and phone number used to call our 800 number.

More About Cookies.

 

We use data collection devices such as "cookies" on certain pages of FiveStarSource.com. "Cookies" are small files placed on your hard drive that assist us in providing customized services. We also offer certain features that are only available using a cookie. We also use cookies to allow you to enter a password if needed, less frequently during a session. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on FiveStarSource.com and you may be required to reenter a password if needed, more frequently.

Information from Other Sources

 

For certain reasons, such as providing you with special offers that we think will be of interest; we might receive information about you from other sources and add it to our account information. We also sometimes receive updated delivery and address information from our shippers or other sources so that we can correct our records and deliver your next purchase or communication to you more easily.

Our Use of Your Information

 

We use information in the file we maintain about you, and other information we obtain from your current and past activities on FiveStarSource.com. By visiting our site, you agree that we may use personally identifiable information about you to improve our marketing and promotional efforts, to analyze site usage, improve our content and product offerings, and customize FiveStarSource.com's content, layout and services. These uses improve FiveStarSource.com and better tailor it to meet your needs. You agree that we may use your information to contact you and deliver information to you that, in some cases, is targeted to your interests such as: administrative notices, product offerings and communications relevant to your use of the FiveStarSource.com.

Does FiveStarSource.com Disclose the Information It Receives?

 

As a matter of policy, we do not sell or rent any personally identifiable information about you to any third party. However, the following describes some of the ways that your personally identifiable information may be disclosed.

Product Manufacturers

 

FiveStarSource.com does not, generally, manufacture any of the products listed on FiveStarSource.com. We may share our data, including personally identifiable information about you, with these manufacturers when necessary, for example, to complete or ship your order, or assist manufacturers with your questions concerning products offered by FiveStarSource.com.

Agents

 

We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, analyzing data, providing marketing assistance, performing credit checks and approvals, processing credit card payments, collecting on delinquent accounts and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Business Transfers

 

As we continue to develop our business, we might buy the online and/or off-line retail operations of others. In such transactions, customer information generally is one of the transferred business assets. In addition, in the unlikely event that FiveStarSource.com or substantially all of its assets are acquired by or transferred to another entity, customer information would likely be one of the transferred assets.

Government and Legal Disclosures of Your Information

 

We may disclose information about you to law enforcement or other government officials, as we believe necessary in connection with an investigation of illegal activity that may expose you or us to legal liability. In addition, if you have purchased products from us on extended payment terms, it may be necessary for us to file certain information about you with state or local government offices to perfect our security interest in the products so purchased, or to provide certain information about you to collection agencies in the event of non-payment or a payment dispute.

Links to and from Other Web Sites

 

FiveStarSource.com regularly offers links to other Web sites, which may include the Partner Web sites of our business partners. These Web sites have their own policies regarding privacy and, if you choose to visit one of these linked sites, you may choose to review the privacy policy on that site. In addition, you may have linked to FiveStarSource.com through another site, such as by means of a banner advertisement for FiveStarSource.com on that other site. In such cases, the site you linked from may collect information from people who click on the banner or link. You may want to refer to the privacy policies on those sites to see how they collect and use this information.

What Choices Do You Have?

 

You can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of other FiveStarSource.com features. FiveStarSource.com offers the ability to correct or change the information collected through your use of FiveStarSource.com. When we implement personal accounts on our site, there will instructions listed in "My Account" under "My Account Settings." You will be able change information at any time and as often as necessary.

Problems or Questions

 

If you experience problems or have any questions about our services, please contact us via email atsupport@FiveStarSource.com

Electronic Newsletters and E-Mails

 

The FiveStarSource.com may periodically send you information and product promotions via e-mail. You may cancel your subscription to our electronic newsletter or end product related e-mails from FiveStarSource.com at any time by following the instructions contained at the end of every such newsletter or e-mail. You may also elect to remove your e-mail address from our newsletter and e-mail mailing lists by sending us an email. To send us an email, please click on the following link: support@FiveStarSource.com

Security

 

FiveStarSource.com uses industry standard practices to safeguard the confidentiality of your personally identifiable information, including "firewalls" and Secure Socket Layers (SSL). FiveStarSource.com treats data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by users inside and outside the company. However, "perfect security" does not exist on the Internet. It is important for you to protect against unauthorized access to your computer.

Safety of Credit Card Transactions

 

Every credit card purchase you make at FiveStarSource.com will be safe. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent credit card charges. If your bank does hold you liable for any of this $50.00, FiveStarSource.com will cover the entire liability for you, up to the full $50.00. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made while using FiveStarSource.com. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

Children

 

Children are not eligible to use FiveStarSource.com and we ask that minors (under the age of 18) do not submit any personal information to us. If you are a minor, you can use FiveStarSource.com only in conjunction with your parents or guardians.

Terms of Use, Notices and Revisions

 

If you choose to visit FiveStarSource.com, your visit and any dispute over privacy is subject to this Privacy Statement and our Terms of Use policy. If you have any concern about privacy at FiveStarSource.com, please send us a thorough description of your concern. Our business changes constantly. This Privacy Statement will change also, and use of information that we gather now is subject to the Privacy Statement in effect at the time of use. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check FiveStarSource.com frequently to see recent changes.